Unable to Void a Check in CHECKS.E2 After Offsetting a Prepayment and Vendor Invoice

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Resolution Steps

1. Identify the Checks Involved

• Determine which check applied the debit to the invoice (e.g., check A901)
• Identify the check that needs to be voided (e.g., check 140404)

2. Void or Delete the Check That Applied the Debit

• In CHECKS.E2, void or delete the check that applied the debit to the invoice (e.g., check A901)

3. Void the Target Check

• After voiding or deleting the first check, proceed to void the check that could not previously be voided (e.g., check 140404)

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