Resolving USAGE.P1 Not Capturing Data for a Specific Period in RoverERP

1. Rover Data
2. ›Rover
3. ›KB Articles
4. ›Resolving USAGE P1 Not Capturing Data For A Specific Period In RoverERP

1 min read

Troubleshooting

---

Resolution Steps

1. Confirm Batch Scheduling

   • Open SERVICE.CONTROL from the command prompt
   • Locate the Nightly or Monthly batch
   • Highlight the batch and click Properties > More Settings > Edit Queue
   • Check if the USAGE.P1 job is listed in the Batch Queue Definition

2. Check Service Status

   • Verify that the service responsible for running the batch is in a Started status
   • If the service is not running, start it

3. Manually Run USAGE.P1 for Missed Periods

   • If the service was not running or the job was missed, USAGE.P1 must be run manually for the affected period(s)
   • At the command prompt, type USAGE.P1
   • Provide the appropriate Job ID and set the dates for the period that needs to be processed
   • If multiple periods are missing, process each period one at a time

---

---