# Field Service Order Entry (FSO.E)
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The FSO.E procedure is used to enter new service orders into the system and to change existing service orders. The procedure consists of four pages. The first page contains the general information about the customer and product being serviced. The second page contains information about the hours, type of work performed and their charge rates. The third page identifies all of the materials utilized in the service call and their associated charges. The fourth page provides a cost and revenue summary for the order.
Frequency of Use
Initialization of the field service control record (FSO.CONTROL), and entry of the customer and terms records to be referenced. If the orders are for inventoried parts, the part number must exist on the Parts file and the inventory locations must exist on the Invloc file. Also optional are the Rep and Price files. All valid sales tax codes must be entered via the STAX.E procedure.