# Field Service Order Entry (FSO.E)
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Form Details
General
Work Performed
Parts Used
Revenue Summary
Project
Change History
Attachments
Purpose
The FSO.E procedure is used to enter new service orders into the system and to
change existing service orders. The procedure consists of four pages. The
first page contains the general information about the customer and product
being serviced. The second page contains information about the hours, type of
work performed and their charge rates. The third page identifies all of the
materials utilized in the service call and their associated charges. The
fourth page provides a cost and revenue summary for the order.
Frequency of Use
As required.
Prerequisites
Initialization of the field service control record (FSO.CONTROL), and entry of the customer and terms records to be referenced. If the orders are for inventoried parts, the part number must exist on the Parts file and the inventory locations must exist on the Invloc file. Also optional are the Rep and Price files. All valid sales tax codes must be entered via the STAX.E procedure.