# PO Not Showing Up or Delayed in "On Order" Tab in INV.Q

Read Time: 1 minute(s)

Inventory

# Problem Statement

Purchase orders (POs) are not appearing or are delayed in the "On Order" tab within the INV.Q screen in RoverERP.


# Symptoms

  • Newly entered POs do not show up immediately in the "On Order" tab of INV.Q
  • There is a noticeable delay before the PO appears
  • Users may have had the part open in INV.Q while the PO was being entered in PO.E

# Cause

  • If the part was open in INV.Q at the same time the PO was being entered in PO.E, the data may not refresh automatically
  • This can result in the "On Order" tab not displaying the most current information

# Resolution Steps

# 1. Use the Refresh Button

  • In INV.Q, navigate to the Summary Balances tab
  • Click the "Refresh" button to force the system to update and populate the latest data

# 2. Reopen INV.Q

  • Alternatively, close and reopen the INV.Q screen to trigger a data refresh

# Verification

  • [ ] After refreshing, confirm that the PO now appears in the "On Order" tab
  • [ ] Ensure that all recent POs are displayed as expected

# Note

  • The refresh step is a workaround and should not typically be necessary, but it resolves the issue if data does not update automatically
  • For persistent issues, report the problem to RoverERP support for further investigation

# Additional Information

  • Avoid keeping the part open in INV.Q while entering new POs in PO.E to minimize the chance of delayed updates
  • Monitor for future updates that may address this refresh behavior