# Customer Inactivation Process (CUST.P3)
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Form Details
Form Details
Purpose
The purpose of CUST.P3 to update the inactive date field in the customer record or CUST.E . The customers that will be selected are those with no sales orders, invoices or quotes created on or after the cutoff date. The user running this procedure selects the cutoff date to be used.
There is an option to exclude customers based on the customer date. The customer date field is defined in CUST.E and tells the system what date you first started doing business with the customer.
If you wish to review the customers that will be included in this update before updating the customer record, do not check the INACTIVE box.
CUST.E can be used to update the inactive date field for individual customers.
Frequency of Use
As required.
Prerequisites
Version 8.10.57